Privacy Policy

This Privacy Policy explains how we collect, use, and share your personal information when you visit uklabs.co.uk (the “Site”).

What Information We Collect

We may collect certain personal information from you when you use the Site, such as your name, email address, and hair sample test results. We may also automatically collect certain information about your device, including your IP address, browser type, and operating system.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your use of the Site, to remember your preferences, and to personalize your experience. We may also use cookies and similar technologies to serve targeted ads based on your browsing behavior. By using the Site, you consent to the use of cookies and similar technologies as described in this Privacy Policy.

How We Use Your Information

We may use your personal information to provide you with hair sample testing services and to communicate with you about your test results. We may also use your information to improve the Site and to personalize your experience. We may share your personal information with third-party service providers who help us provide our services, such as laboratory partners who analyze hair samples. We may also share your information with law enforcement or other third parties if required by law or to protect our rights or the rights of others.

Your Choices

You can choose not to provide us with certain personal information, but this may limit your ability to use some features of the Site. You can also opt-out of receiving targeted ads by adjusting your browser or device settings.

Data Retention

We will retain your personal information for as long as necessary to provide you with our services and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Site prior to the change becoming effective. Your continued use of the Site after the effective date of any changes to this Privacy Policy constitutes your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@uklabs.co.uk.